Client: Auto insurance client · Coverage: Personal auto · DMV proof of insurance
The challenge
An auto client was told the DMV didn’t show insurance on the car, even though the policy was active.
What we did
- Confirmed the policy, declarations page and ID cards were correct
- Resent the proof of insurance to the DMV
- Sent the client updated documents to carry in the car
The result
We resent proof of insurance to the DMV, whose system typically updates within about three business days, and the client had current documents to carry in the meantime.
What you can learn
If you get a DMV insurance notice, send it to us right away. Read what to do when the DMV says you have no insurance.
Learn more: Auto insurance · More case studies
Client names and identifying details are withheld for privacy. This story is based on an actual policy placed by our agency. Coverage and pricing for you depend on your own details.
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